James Gray
1/4/2008 2:56:00 PM
On Dec 31, 2007, at 9:08 AM, Yukihiro Matsumoto wrote:
> Hi,
>
> In message "Re: How and Where to report bugs in Ruby 1.9.n?"
> on Sat, 29 Dec 2007 10:10:20 +0900, James Gray <james@grayproductions.net
> > writes:
>
> |If the core team is willing to spec out what they need out of their
> |BTS, I might be willing to build it. I have a need to build one for
> |another project, so, if our needs are similar, I would certainly try
> |and support your wishes as well.
>
> Here's the my requirements expressed in [ruby-dev:32794]:
>
> * written in Ruby
> * can be worked with Subversion (namely our repository)
> * can correspond with mailing lists, such as easy communication with
> submitters, and more
> * can manage tickets (or issues)
> * can stock information (e.g. as Wiki pages)
> * has good spam tolerance
> * can be fully customized
OK, so you definitely want Trac, except in Ruby. ;)
My needs are more basic. I don't have to hook into a Subversion
repository and I really only need good ticket support. I do want to
be able to administer my solution from my email though.
I understand why the above makes sense for you needs though.
> Some suggested RedMine, Retrospectiva and Lighthouse. I am no yet
> sure whether any of them satisfies the requirements. Any opinion or
> info welcome.
I wasn't aware of RedMine, so thanks for bringing it to my attention.
It does seem to satisfy most of your criteria. I think you would be
the one hooking it into mailing lists and customization seems to just
be writing Rails plugins, but it's still sounds pretty close to what
you want.
Retrospectiva didn't feel as far along to me. It has something called
a "mail queue," but I had trouble finding any information on what that
actually is. It does seem to be an active project though and it meets
many of your requirements.
I've looked at Lighthouse quite a bit. It's a nice option and you
should at least watch the videos on their site. In the end, I decided
against it because, while it is somewhat customizable, I didn't feel
like I would be able to rewrite any part of it I wasn't completely
satisfied with.
Those are my takes on the options you mentioned. Thanks for laying
out what you are after and I'm sorry I wasn't more help in getting you
there.
James Edward Gray II