manikandan.vs
10/29/2013 8:55:00 AM
Hi All,
Recently there have been several instances of w3wp.exe crash in our production environment. After analyzing how to debug it, i installed debugdiag 1.2 in our production environment. I received the following error but i don't understand what the dump says. can anyone help me in finding the root cause for this.
Analysis Summary
TypeDescriptionRecommendation
ErrorIn
w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp the assembly instruction at
KERNELBASE!RaiseException+68 in
C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation
has caused a CLR Exception on thread 40 with the following
error information:
Type: NOT_FOUND
Message: NOT_FOUND
Please follow up with vendor Microsoft Corporation for problem
resolution concerning the following file:
C:\Windows\System32\KERNELBASE.dll.
InformationDebugDiag determined that this dump file
(w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp) is a crash dump and did not
perform any hang analysis. If you wish to enable combined
crash and hang analysis for crash dumps, edit the Globals..asp
script (located in the DebugDiag\Scripts\inc folder) and set
the g_DoCombinedAnalysis constant to True.
Analysis Details
Your browser settings are currently prohibiting this
report's scripts from running.
This is preventing some features of this analysis report
from displaying properly. To enable scripts to run,
right-click the security warning above and choose "Allow
Blocked Content..." or enable the "Allow active content
to run in files on My Computer*" setting on the Advanced
tab of your "Internet Options" dialog to avoid being
prompted in the future
Table Of Contents
w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp
Faulting Thread
Faulting Module Information
.NET Analysis Report
Report for
w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp
Report for
w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp
Type of Analysis Performed Crash Analysis
Machine Name WFSEC5
Operating System Unexpected
Number Of Processors 6
Process ID 1488
Process Image c:\Windows\System32\inetsrv\w3wp.exe
System Up-Time 46 day(s) 13:13:11
Process Up-Time 03:51:14
Thread 40 - System ID 2308
Entry point clr!Thread::intermediateThreadProc
Create time 10/29/2013 3:37:00 AM
Time spent in user mode 0 Days 0:0:3.88
Time spent in kernel mode 0 Days 0:0:0.171
.NET Call Stack
Function
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr,
System.Web.RequestNotificationStatus ByRef)
Full Call Stack
Function Arg 1 Arg 2 Arg 3 Arg 4 Source
KERNELBASE!RaiseException+68 000000a4`9d739768
000000a4`9d7396a8 000000a1`653355e0
000000a4`9d739620
clr!RaiseTheExceptionInternalOnly+28b
000000a4`9d98dcb8 000000a4`64f6d300
00000000`00000000 000000a1`e4d69d00
clr!IL_Throw+e3 000000a1`e4cc142c
000000a1`e4d69df0 000000a1`e4cc142c
00000000`08000001
mscorlib_ni+1250639 000000a1`3228da1f
000000a1`65334e68 00000000`00000000
00000000`00000000
mscorlib_ni+490d91 000000a1`6531e0c8
000007fc`526eb4b9 000000a4`9d739b10
000000a1`e4cc1420
0x000007fc`08181760 000007fc`086c6e90
000000a1`65330a08 00000000`00000000
000000a4`9d98dc50
0x000007fc`08193d5b 000000a1`6531e3a8
00000000`00000000 00000000`00000000
00000000`00000020
0x000007fc`08192bd4 000000a1`64fe5278
00000000`00000000 00000000`00000001
000000a1`64fe5278
System_Web_ni+2d2999 000000a1`64fe5278
000007fc`6640ddea 000000a1`64fe5cd0
000007fc`676b0fe6
System_Web_ni+2d2755 000000a1`64fe5278
000007fc`51b91c40 00000000`00000000
000007fc`51b91c40
System_Web_ni+2f210b 000000a1`64fe6e60
000000a1`65304e80 00000000`00000000
80000000`00000000
System_Web_ni+2cb7c0 000000a1`64fe4e98
000000a1`64fe6e60 000000a4`9d739fea
00000000`00000000
System_Web_ni+2ea4e1 000000a1`64fe8cc0
000007fc`51e01aad 00000000`00000000
00000000`00000000
System_Web_ni+2cb960 000007fc`51b83bc8
000000a4`9d73a050 00000000`00000000
000000a4`9d73a070
System_Web_ni+2c4c8e 000000a2`64cfcda8
000000a1`65304e80 000000a1`65305110
00000000`00000000
System_Web_ni+2ce771 00000000`00000000
000000a4`a0080dc0 00000000`20000000
000000a1`e4cc142c
System_Web_ni+2ce2c2 00000000`00000000
000000a4`a00811e8 00000000`00000000
00000000`0000000c
System_Web_ni+a2b461 000000a4`a0081274
000007fc`61932029 00000000`00000003
000000a4`9d73a460
clr!UMThunkStub+6e 000000a4`a0080dc0
000000a4`9d73a4a0 00000000`00000001
000000a4`a007ffa0
webengine4!W3_MGD_HANDLER::ProcessNotification+78
00000000`00000000 00000000`00000000
00000000`00000000 000007fc`61a616cc
webengine4!W3_MGD_HANDLER::DoWork+43d
000000a4`a0080dc0 000000a1`630789c8
000000a4`a007ffa0 000007fc`61a918f8
webengine4!RequestDoWork+341 00000000`00000000
00000000`00000000 000070c3`b5fbd2e8
000000a4`a007ffa0
webengine4!CMgdEngHttpModule::OnAcquireRequestState+1f
00000000`00000000 000000a1`62f88f08
000000a1`638bd930 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::RequestDoWork+272
000000a1`638bd930 000000a4`9d73a6c1
00000000`00000001 000000a4`a0082330
iiscore!NOTIFICATION_CONTEXT::CallModulesInternal+188
000000a4`9d73a750 00000000`00000000
000000a3`64da2328 000007fc`66615228
iiscore!NOTIFICATION_CONTEXT::CallModules+36
00000000`00000000 00000000`ffffffff
00000000`00000000 000000a4`9d73a870
iiscore!NOTIFICATION_MAIN::DoWork+151
000000a4`a0080dc0 000000a1`64fe4e98
000000a1`65304e80 000000a1`638bd930
iiscore!W3_CONTEXT_BASE::IndicateCompletion+9b
000000a4`9d73ad04 000000a4`a0080dc0
000000a4`9d73ab60 000007fc`51e994f7
webengine4!MgdIndicateCompletion+60 000007fc`51b83148
000007fc`51b215a0 00001379`930858ba
000007fc`67cbc4a0
System_Web_ni+379c4b 000000a2`64cfcda8
000000a1`65304e80 000000a1`65305110
000007fc`618ea2f0
System_Web_ni+2ce923 000000a4`a007ffa0
000000a4`a0080dc0 00000005`0000000c
00000000`00000010
System_Web_ni+2ce2c2 000000a4`9d73ae00
00000100`00000040 00000001`00000000
00000000`00000000
System_Web_ni+a2b461 000000a4`a0081274
000007fc`61932029 00000000`00000000
000000a4`9d73af40
clr!UMThunkStub+6e 000000a4`a0080dc0
000000a4`9d73af80 00000000`00000001
000007fc`61933789
webengine4!W3_MGD_HANDLER::ProcessNotification+78
00000000`00000004 00000000`00000000
000007fc`619983d0 00000000`00000000
webengine4!W3_MGD_HANDLER::DoWork+43d
000000a4`a0080dc0 00000000`00000000
000000a4`a007ffa0 000000a1`00000000
webengine4!RequestDoWork+341 000000a1`62f23280
00000000`00000000 000000a4`a007ffa0
000000a4`a007ffa0
webengine4!CMgdEngHttpModule::OnBeginRequest+1f
00000000`00000000 000000a1`62f88b88
00000000`00000000 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::RequestDoWork+105
000000a1`638bd930 000000a4`9d73b1a1
00000000`00000001 000000a4`a0082330
iiscore!NOTIFICATION_CONTEXT::CallModulesInternal+188
00000000`00000000 00000000`00000000
00000000`00000000 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::CallModules+36
000000a4`9d730000 00000000`ffffffff
000000a4`9d73bfe0 000007fc`00000000
iiscore!NOTIFICATION_MAIN::DoWork+151
000000a4`a0084fc0 000000a1`638bd930
00000000`00000000 000000a1`638bd930
iiscore!W3_CONTEXT_BASE::StartNotificationLoop+95
000000a1`638bd930 00000000`00000000
00000000`00000000 000007fc`618d312a
iiscore!W3_CONTEXT::ExecuteRequest+298
00000000`00000000 00000000`00000000
000000a4`9d73b7c0 000000a4`9d73b740
defdoc!W3_DEFAULT_DOC_HANDLER::DoWork+6a8
000000a4`a0084fc0 000000a4`a0084fd0
000000a4`a0084fc0 000000a4`a0084fc0
defdoc!RequestDoWork+20d 00000000`00000000
000000a1`62f88c88 000000a1`638bebf0
00000000`00000000
iiscore!NOTIFICATION_CONTEXT::RequestDoWork+224
000000a1`638bebf0 000000a4`9d73c9c1
000000a1`62f88c80 000000a4`a0087350
iiscore!NOTIFICATION_CONTEXT::CallModulesInternal+188
00000000`00000001 00000000`00000000
000000a4`a0084fc8 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::CallModules+36
00000000`00000000 000000a4`a00870c8
00000000`00000000 000000a4`9d73cb70
iiscore!NOTIFICATION_MAIN::DoWork+70e
000000a4`a0086060 000000a1`64eba468
000000a1`65303408 000000a1`638bebf0
iiscore!W3_CONTEXT_BASE::IndicateCompletion+9b
000000a4`9d73d004 000000a4`a0086060
000000a4`9d73ce60 000007fc`51e994f7
webengine4!MgdIndicateCompletion+60 000007fc`51b83148
000007fc`51b215a0 00001379`930858ba
000007fc`67cbc4a0
System_Web_ni+379c4b 000000a2`64cfcda8
000000a1`65303408 000000a1`65303648
000000a4`9d73d0b8
System_Web_ni+2ce923 000000a4`a0084fc0
000000a4`a0086060 00000005`0000000c
00000000`00000010
System_Web_ni+2ce2c2 000000a4`9d73d100
00000100`00000040 00000001`00000000
00000000`00000000
System_Web_ni+a2b461 000000a4`a0086514
000007fc`61932029 00000000`00000000
000000a4`9d73d240
clr!UMThunkStub+6e 000000a4`a0086060
000000a4`9d73d280 00000000`00000001
000007fc`61933789
webengine4!W3_MGD_HANDLER::ProcessNotification+78
00000000`00000004 00000000`00000000
000007fc`619983d0 00000000`00000000
webengine4!W3_MGD_HANDLER::DoWork+43d
000000a4`a0086060 00000000`00000000
000000a4`a0084fc0 000000a1`00000000
webengine4!RequestDoWork+341 000000a1`63785940
00000000`00000000 000000a4`a0084fc0
000000a4`a0084fc0
webengine4!CMgdEngHttpModule::OnBeginRequest+1f
00000000`00000000 000000a1`62f88b88
00000000`00000000 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::RequestDoWork+105
000000a1`638bebf0 000000a4`9d73d4a1
00000000`00000001 000000a4`a0087350
iiscore!NOTIFICATION_CONTEXT::CallModulesInternal+188
000000a4`9d73d4d0 00000000`00000000
00000000`00000000 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::CallModules+36
000000a1`65300000 00000000`ffffffff
000000a1`65300c58 000007fc`00000000
iiscore!NOTIFICATION_MAIN::DoWork+151
000000a1`635d4650 000000a1`638bebf0
00000000`00000000 000000a1`638bebf0
iiscore!W3_CONTEXT_BASE::StartNotificationLoop+95
000000a1`638bebf0 00000000`00000000
00000000`00000012 000000a1`635d5c68
iiscore!W3_CONTEXT::ExecuteRequest+298
000000a1`635d6078 000000a1`635d5c68
000000a1`635d6088 000000a4`9d73d9f0
webengine4!W3_MGD_HANDLER::DoChildExecute+7c
000000a1`635d5c68 00000000`00000001
00000000`00000001 000000a1`635d4650
webengine4!W3_MGD_HANDLER::ProcessNotification+9c
00000000`00000000 00000000`00000000
00000000`00000000 000007fc`61a616cc
webengine4!W3_MGD_HANDLER::DoWork+43d
000000a1`635d5c68 000000a1`63078908
000000a1`635d4650 000007fc`61a918f8
webengine4!RequestDoWork+341 00000000`00000000
00000000`00000000 000070c3`b5fb8818
000000a1`635d4650
webengine4!CMgdEngHttpModule::OnExecuteRequestHandler+21
00000000`00000000 000000a1`62f88f08
000000a1`638095a0 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::RequestDoWork+224
000000a1`638095a0 000000a4`9d73dc11
000000a1`636fed20 000000a1`635d69e0
iiscore!NOTIFICATION_CONTEXT::CallModulesInternal+188
00000000`00010014 00000000`00000000
00000000`00000001 00000000`00000000
iiscore!NOTIFICATION_CONTEXT::CallModules+36
000000a1`00000000 000000a1`6371f970
000000a1`653020e8 000000a4`9d73ddc0
iiscore!NOTIFICATION_MAIN::DoWork+70e
000000a1`635d5c68 000000a3`6526ddf8
000000a1`65300a18 000000a1`638095a0
iiscore!W3_CONTEXT_BASE::IndicateCompletion+9b
000000a4`9d73e254 000000a1`635d5c68
000000a4`9d73e0b0 000007fc`51e994f7
webengine4!MgdIndicateCompletion+60 000007fc`51b83148
000007fc`51b215a0 00001379`930858ba
000007fc`67cbc4a0
System_Web_ni+379c4b 000000a2`64cfcda8
000000a1`65300a18 000000a1`65300c58
000007fc`676dd1e4
System_Web_ni+2ce923 000000a4`00000000
000000a1`635d5c68 000000a4`000000c2
000000a4`a00177e0
System_Web_ni+2ce2c2 000007fc`00000001
000000a4`9d73e400 00000000`00000000
000007fc`676dd18a
System_Web_ni+a2b461 80000000`00000000
000007fc`00000001 000000a4`9d98dc50
000007fc`676dd0ef
clr!UM2MThunk_WrapperHelper+43 000007fc`65f11000
00000000`00000000 80000000`00000000
000007fc`676dd4fd
clr!UM2MThunk_Wrapper+54 000000a4`9d73e588
000000a4`a029f7d0 000000a4`9d98dc50
000007fc`6762c075
clr!Thread::DoADCallBack+12e 000000a4`9d73e601
00000000`000000c1 00000000`000000c1
000007fc`61932298
clr!UM2MDoADCallBack+91 000000a4`a029f7d0
80000000`00000000 000000a1`635d5c68
000000a4`9d73e770
clr!UMThunkStub+26d 00000000`00000000
000000a1`635d5c68 00000000`0000000d
00000000`00000004
webengine4!W3_MGD_HANDLER::ProcessNotification+78
000000a1`00000004 000000a1`635d5c68
000000a4`00000000 000000a4`9d73e938
webengine4!ProcessNotificationCallback+42
000000a1`635d5c68 000007fc`67ecf7c8
00000000`00000000 000007fc`61932298
clr!UnManagedPerAppDomainTPCount::DispatchWorkItem+11a
00000000`ffffffff 000000a4`9d73e800
000000a4`9d73e900 00000000`efbaa5bc
clr!ThreadpoolMgr::ExecuteWorkRequest+4c
00000006`00060006 00000000`00000001
00000000`00000001 00000000`00000000
clr!ThreadpoolMgr::WorkerThreadStart+f3
00000000`00000000 00000000`00000001
00000000`00000001 00000000`00000409
clr!Thread::intermediateThreadProc+7d
00000000`00000000 00000000`00000000
00000000`00000000 00000000`00000000
kernel32!BaseThreadInitThunk+1a 00000000`00000000
00000000`00000000 00000000`00000000
00000000`00000000
ntdll!RtlUserThreadStart+1d 00000000`00000000
00000000`00000000 00000000`00000000
00000000`00000000
Exception Information
In
w3wp__www.cbazaar.com__PID__1488__Date__10_29_2013__Time_04_25_52AM__857__First
chance exception 0XE0434352.dmp the assembly instruction at
KERNELBASE!RaiseException+68 in
C:\Windows\System32\KERNELBASE.dll from Microsoft Corporation
has caused a CLR Exception on thread 40 with the following
error information:
Type: NOT_FOUND
Message: NOT_FOUND
Module Information
Image Name:C:\Windows\System32\KERNELBASE.dll Symbol
Type: PDB
Base address:0x00000003`00905a4d Time Stamp: Mon Nov 05
22:57:26 2012
Checksum:0x00000000`00000000 Comments:
COM DLL:False Company Name: Microsoft Corporation
ISAPIExtension:False File Description: Windows NT BASE
API Client DLL
ISAPIFilter:False File Version: 6.2.9200.16451
(win8_gdr.121105-1502)
Managed DLL:False Internal Name: Kernelbase.dll
VB DLL:False Legal Copyright: © Microsoft Corporation.
All rights reserved.
Loaded Image Name: KERNELBASE.dll Legal Trademarks:
Mapped Image Name: Original filename: Kernelbase.dll
Module name: KERNELBASE Private Build:
Single Threaded: False Product Name: Microsoft®
Windows® Operating System
Module Size: 972.00 KBytes Product Version:
6.2.9200.16451
Symbol File Name:
c:\symcache\kernelbase.pdb\738F89B164844967A5D0C5BFC140340E2\kernelbase.pdb
Special Build: &
Script Summary
Script NameStatusError CodeError SourceError
DescriptionSource Line
CrashHangAnalysis.aspCompleted
Thanks in Advance
Mani.