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comp.lang.ruby

Bug Tracker

Andy Stone

5/3/2005 1:44:00 PM

Hello all,

We've been looking for an alternative bug tracking system. We were
using Bugzilla, for a long time, but when we opened it up for client
entries we found the interface non-geek friendly. So, we went to
Mantis which is ok, but we had to write some additional modules to get
our base requirements (i.e. LDAP authentication). We never fell in
love with the features of Mantis and missed some of the capabilities
of Bugzilla. So, after looking around for a while the CTO asked if I
would like to write one using Ruby/Rails. I should also mention that
this will be open-sourced. Has anyone started such a project that I
may be able to help with? I will be writing one regardless, just
thought it would be better to ask the group and combine forces rather
than to split up the effort.

thanks,
andy
27 Answers

Jon Lim

5/3/2005 2:06:00 PM

0

Bugtrack?

http://wiki.rubyonrails.com/rails/show/OpenSour...

On 5/3/05, Andy Stone <xsltguru@gmail.com> wrote:
> Hello all,
>
> We've been looking for an alternative bug tracking system. We were
> using Bugzilla, for a long time, but when we opened it up for client
> entries we found the interface non-geek friendly. So, we went to
> Mantis which is ok, but we had to write some additional modules to get
> our base requirements (i.e. LDAP authentication). We never fell in
> love with the features of Mantis and missed some of the capabilities
> of Bugzilla. So, after looking around for a while the CTO asked if I
> would like to write one using Ruby/Rails. I should also mention that
> this will be open-sourced. Has anyone started such a project that I
> may be able to help with? I will be writing one regardless, just
> thought it would be better to ask the group and combine forces rather
> than to split up the effort.
>
> thanks,
> andy
>
>


--
http://www.snowbl...

Andy Stone

5/3/2005 2:10:00 PM

0

Thanks for the link Jon!

On 5/3/05, Jon Lim <snowblink@gmail.com> wrote:
> Bugtrack?
>
> http://wiki.rubyonrails.com/rails/show/OpenSour...
>
> On 5/3/05, Andy Stone <xsltguru@gmail.com> wrote:
> > Hello all,
> >
> > We've been looking for an alternative bug tracking system. We were
> > using Bugzilla, for a long time, but when we opened it up for client
> > entries we found the interface non-geek friendly. So, we went to
> > Mantis which is ok, but we had to write some additional modules to get
> > our base requirements (i.e. LDAP authentication). We never fell in
> > love with the features of Mantis and missed some of the capabilities
> > of Bugzilla. So, after looking around for a while the CTO asked if I
> > would like to write one using Ruby/Rails. I should also mention that
> > this will be open-sourced. Has anyone started such a project that I
> > may be able to help with? I will be writing one regardless, just
> > thought it would be better to ask the group and combine forces rather
> > than to split up the effort.
> >
> > thanks,
> > andy
> >
> >
>
> --
> http://www.snowbl...
>
>

Jason Sweat

5/3/2005 2:16:00 PM

0

On 5/3/05, Andy Stone <xsltguru@gmail.com> wrote:
> Hello all,
>
> We've been looking for an alternative bug tracking system. We were
> using Bugzilla, for a long time, but when we opened it up for client
> entries we found the interface non-geek friendly. So, we went to
> Mantis which is ok, but we had to write some additional modules to get
> our base requirements (i.e. LDAP authentication). We never fell in
> love with the features of Mantis and missed some of the capabilities
> of Bugzilla. So, after looking around for a while the CTO asked if I
> would like to write one using Ruby/Rails. I should also mention that
> this will be open-sourced. Has anyone started such a project that I
> may be able to help with? I will be writing one regardless, just
> thought it would be better to ask the group and combine forces rather
> than to split up the effort.
>
> thanks,
> andy

Not written in Ruby, but Scarab (http://scarab.t...) has a
clean interface and a very configurable issue tracking system which
might be at least worth reviewing.

Regards,
Jason
http://blog.casey...

Tom Copeland

5/3/2005 2:16:00 PM

0

On Tue, 2005-05-03 at 22:44 +0900, Andy Stone wrote:
> Hello all,
>
> We've been looking for an alternative bug tracking system. We were
> using Bugzilla, for a long time, but when we opened it up for client
> entries we found the interface non-geek friendly. So, we went to
> Mantis which is ok, but we had to write some additional modules to get
> our base requirements (i.e. LDAP authentication). We never fell in
> love with the features of Mantis and missed some of the capabilities
> of Bugzilla. So, after looking around for a while the CTO asked if I
> would like to write one using Ruby/Rails. I should also mention that
> this will be open-sourced. Has anyone started such a project that I
> may be able to help with? I will be writing one regardless, just
> thought it would be better to ask the group and combine forces rather
> than to split up the effort.

There's BugTrack:

http://rubyforge.org/projects...

Yours,

Tom

Kristofer Goss

5/3/2005 2:22:00 PM

0

You could also look at FogBugz. Its pretty affordable, and has
features geared towards customer facing tasks like forums, defect
reporting, etc. It also runs on both Unix and Windows. BugTrack
seems to have drawn some inspiration from it as well IMHO.

-Kris

On 5/3/05, Tom Copeland <tom@infoether.com> wrote:
> On Tue, 2005-05-03 at 22:44 +0900, Andy Stone wrote:
> > Hello all,
> >
> > We've been looking for an alternative bug tracking system. We were
> > using Bugzilla, for a long time, but when we opened it up for client
> > entries we found the interface non-geek friendly. So, we went to
> > Mantis which is ok, but we had to write some additional modules to get
> > our base requirements (i.e. LDAP authentication). We never fell in
> > love with the features of Mantis and missed some of the capabilities
> > of Bugzilla. So, after looking around for a while the CTO asked if I
> > would like to write one using Ruby/Rails. I should also mention that
> > this will be open-sourced. Has anyone started such a project that I
> > may be able to help with? I will be writing one regardless, just
> > thought it would be better to ask the group and combine forces rather
> > than to split up the effort.
>
> There's BugTrack:
>
> http://rubyforge.org/projects...
>
> Yours,
>
> Tom
>
>

Andy Stone

5/3/2005 2:36:00 PM

0

Thanks Jason,

From an extremely quick review, the main problem with Scarab is that
it uses Java. We are a very small IT department for a decent sized
company. We have one CTO, one coder (me) and one network admin to
handle two completely different (lines of business) web sites not to
mention the Intranet,Email server and all the other day-to-day admin
stuff. We currently use Java/JSP (etc..) and I'm trying to reduce the
amount of code I have to maintain. Also, using Ruby removes the Tomcat
layer. Small things, sure..but they add up. There is also the issue
of trying to reduce the technologies we have to maintain. I won't go
into the list, but right now we use way too many.

I guess that was more than expected of a reply :)

Thanks for the infor Jason.

On 5/3/05, Jason Sweat <jason.sweat@gmail.com> wrote:
> On 5/3/05, Andy Stone <xsltguru@gmail.com> wrote:
> > Hello all,
> >
> > We've been looking for an alternative bug tracking system. We were
> > using Bugzilla, for a long time, but when we opened it up for client
> > entries we found the interface non-geek friendly. So, we went to
> > Mantis which is ok, but we had to write some additional modules to get
> > our base requirements (i.e. LDAP authentication). We never fell in
> > love with the features of Mantis and missed some of the capabilities
> > of Bugzilla. So, after looking around for a while the CTO asked if I
> > would like to write one using Ruby/Rails. I should also mention that
> > this will be open-sourced. Has anyone started such a project that I
> > may be able to help with? I will be writing one regardless, just
> > thought it would be better to ask the group and combine forces rather
> > than to split up the effort.
> >
> > thanks,
> > andy
>
> Not written in Ruby, but Scarab (http://scarab.t...) has a
> clean interface and a very configurable issue tracking system which
> might be at least worth reviewing.
>
> Regards,
> Jason
> http://blog.casey...
>
>

Dema

5/3/2005 2:46:00 PM

0

If you're using Subversion for source-code repository, I would stronly
recommend using TRAC (http://www.edgewall...) (even if you
don't). The ticket system they have is simple but just works(tm), the
interface is beautiful and the whole thing is written in our
friend-language Python.

Andy Stone wrote:
> Hello all,
>
> We've been looking for an alternative bug tracking system. We were
> using Bugzilla, for a long time, but when we opened it up for client
> entries we found the interface non-geek friendly. So, we went to
> Mantis which is ok, but we had to write some additional modules to
get
> our base requirements (i.e. LDAP authentication). We never fell in
> love with the features of Mantis and missed some of the capabilities
> of Bugzilla. So, after looking around for a while the CTO asked if I
> would like to write one using Ruby/Rails. I should also mention that
> this will be open-sourced. Has anyone started such a project that I
> may be able to help with? I will be writing one regardless, just
> thought it would be better to ask the group and combine forces rather
> than to split up the effort.
>
> thanks,
> andy

Stephan Kämper

5/3/2005 2:53:00 PM

0

Andy Stone wrote:
> Hello all,
>
> We've been looking for an alternative bug tracking system. We were
> using Bugzilla, for a long time, but when we opened it up for client
> entries we found the interface non-geek friendly. So, we went to
> Mantis which is ok, but we had to write some additional modules to get
> our base requirements (i.e. LDAP authentication). We never fell in
> love with the features of Mantis and missed some of the capabilities
> of Bugzilla. So, after looking around for a while the CTO asked if I
> would like to write one using Ruby/Rails. I should also mention that
> this will be open-sourced. Has anyone started such a project that I
> may be able to help with? I will be writing one regardless, just
> thought it would be better to ask the group and combine forces rather
> than to split up the effort.
>
> thanks,
> andy

Could trac do it?

http://www.edgewall...

Has anybody any experience with it?

Happy rubying

Stephan

Andy Stone

5/3/2005 3:03:00 PM

0

Trac seems to be popular. I'll have to review it more, but didn't see
where it did LDAP authentication. We are trying to consolidate all
authentication via LDAP. As I mentioned earlier (too many
technologies). We are using subversion, so that is a nice feature.
Another drawback is that it doesn't have PostgreSQL support (yet).
This is another consolidation we are planning.

thanks Dema and Stephan,
andy

On 5/3/05, Stephan Kämper <Stephan.Kaemper@schleswig-holstein.de> wrote:
> Andy Stone wrote:
> > Hello all,
> >
> > We've been looking for an alternative bug tracking system. We were
> > using Bugzilla, for a long time, but when we opened it up for client
> > entries we found the interface non-geek friendly. So, we went to
> > Mantis which is ok, but we had to write some additional modules to get
> > our base requirements (i.e. LDAP authentication). We never fell in
> > love with the features of Mantis and missed some of the capabilities
> > of Bugzilla. So, after looking around for a while the CTO asked if I
> > would like to write one using Ruby/Rails. I should also mention that
> > this will be open-sourced. Has anyone started such a project that I
> > may be able to help with? I will be writing one regardless, just
> > thought it would be better to ask the group and combine forces rather
> > than to split up the effort.
> >
> > thanks,
> > andy
>
> Could trac do it?
>
> http://www.edgewall...
>
> Has anybody any experience with it?
>
> Happy rubying
>
> Stephan
>
>

Caleb Tennis

5/3/2005 3:08:00 PM

0

On Tuesday 03 May 2005 10:02 am, Andy Stone wrote:
> Trac seems to be popular. I'll have to review it more, but didn't see
> where it did LDAP authentication. We are trying to consolidate all
> authentication via LDAP. As I mentioned earlier (too many
> technologies). We are using subversion, so that is a nice feature.
> Another drawback is that it doesn't have PostgreSQL support (yet).
> This is another consolidation we are planning.

I put this in my apache config for trac:

<Location "/cgi-bin/trac.cgi/login">
AuthLDAPEnabled on
AuthLDAPAuthoritative on
AuthType Basic
AuthName "trac"
AuthLDAPURL ldap://url/ou=Accounts,dc=aei-tech,dc=com?uid?sub?
Require valid-user
</Location>

And it uses ldap for logins quite beautifully.