Scott L. Robik
1/5/2009 4:59:00 PM
I have a new machine which is running Windows Vista Home Premium (64bit).
The machine has been wonderful and a huge improvement over the 10 year old
machine I was using previously which had been upgraded to Windows XP some
years ago. The problem is that my wife has a USB device from GE Supra which
she needs for work. The driver install is requesting that .NET 1.1 be
installed. When I try to install this, I get a compatibility error
suggesting that I install SP1. Trying this still shows a compatibility
error. I've tried contacting MS, but they pointed me to the hardware vendor,
Gateway, as the software was preloaded. When I contact Gateway they say this
is a problem outside there expertise and that I can purchase a premium
service call or take it up with MS. Does anyone know anything about this and
can they point me to a solution? I really need to resolve this in order to
be able to use this USB device which my wife need for her business. Any
help/suggestions would be appreciated. Thank you.
Regards,
Scott L. Robik